All users can submit a support ticket for assistance.
Basic (Free) users can also get help from our community forum. While you can submit a support ticket, there’s no guaranteed response time, and some requests may not receive a reply. We strive to respond to all inquiries within 10 business days.
Pro plan customers receive standard support with responses typically within 5 business days.
Business plan customers receive priority support with responses typically within 2 business days.
Enterprise plan customers receive dedicated support with custom response times and service levels.
For general troubleshooting and guides, visit our documentation.